Last updated: July 2025

1. Introduction

This Cookie Policy ("Policy") describes what cookies are and how they're being used by Ai x Comms Lab ("Ai x Comms Lab", "we", "us" or "our") on the www.aixcommslab.com website ("Website") and any of its related services (collectively, "Services").

This Policy is a legally binding agreement between you ("User", "you" or "your") and Ai x Comms Lab. If you are entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and may not access and use the Website and Services.

This policy should be read alongside our Privacy Policy. You should read this Policy so you can understand the types of cookies we use, the information we collect using cookies and how that information is used.

2. What are cookies?

Cookies are small text files downloaded and stored on your device (computer, mobile, tablet) when you visit our website. They help our website function properly and collect information about how you use our site to improve your experience.

Cookies are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").

Session cookies are temporary cookies that are used during the course of your visit to our Website, and they expire when you close your web browser.

Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our Website and Services.

Cookies may be set by our Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on our Website ("third-party cookies"). These third parties can recognise you when you visit our website and also when you visit certain other websites.

3. Types of cookies we use

We use the following categories of cookies on our website:

Strictly Necessary Cookies

These cookies are essential for our website to function properly. They enable basic features like page navigation, access to secure areas, and remembering your cookie preferences. You cannot opt out of these cookies.

Performance/Analytics Cookies

These cookies collect anonymous information about how visitors use our website (such as which pages are visited most often and how long people spend on each page). This helps us improve our website's performance and user experience.

Functionality Cookies

These cookies allow our website to remember choices you make (such as your preferred language or region) and provide enhanced, more personalised features.

Marketing/Communication Cookies

We may use cookies to track engagement with our marketing emails, newsletters, and content downloads. These help us understand what information is most valuable to our audience.

4. Specific cookies we use

Cookie Name | Purpose | Type | Duration

cookie_consent | Remembers your cookie consent preferences | Strictly Necessary | 1 year

_ga |Google Analytics - distinguishes unique users | Analytics | 2 years

ga[ID] | Google Analytics - maintains session state |Analytics | 2 years

newsletter_signup | Remembers if you've subscribed to our newsletter |Functionality | 6 months

workshop_interest | Tracks interest in our training workshops | Marketing | 3 months

This table will be updated as we add new features to our website.

5. Third-party cookies

Some external services we use may set their own cookies when you visit our website:

Google Analytics

• Purpose: Website usage statistics and performance monitoring

• Provider: Google LLC

• Privacy Policy: https://policies.google.com/privacy

• Opt-out: https://tools.google.com/dlpage/gaoptout

Email Marketing Platform (if using Mailchimp, ConvertKit, etc.)

• Purpose: Tracking email engagement and newsletter sign-ups

• Provider: [To be updated based on chosen platform]

• How to opt-out: Unsubscribe links in our emails

LinkedIn Insight Tag (if using)

• Purpose: Measuring effectiveness of our LinkedIn content and ads

• Provider: LinkedIn Corporation

• Privacy Policy: https://www.linkedin.com/legal/privacy-policy

6. How we obtain consent

Essential Cookies

We don't need your consent for strictly necessary cookies as they're required for our website to function.

Non-Essential Cookies

We obtain your consent through:

• A cookie banner that appears when you first visit our website

• Clear information about what each type of cookie does

• The ability to accept all, reject all, or customise your preferences

• Easy access to change your preferences at any time

7. How to control and manage cookies

Cookie Preferences on Our Website

You can change your cookie preferences at any time by:

• Clicking the "Cookie Settings" link in our website footer

• Using the cookie preference centre that appears on your first visit

• Contact us via our privacy policy form

Browser settings

You can also control cookies through your browser settings. If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies.

Popular Browser Cookie Management:

Google Chrome: Settings > Privacy and security > Cookies and other site data
Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
Apple Safari: Preferences > Privacy > Manage Website Data

For more detailed information about managing cookies across different browsers, visit internetcookies.com.

Please note: Blocking or deleting certain cookies may affect our website's functionality and your user experience.

8. Mobile Devices

If you access our website via a mobile device, please refer to your device's help material for information on how to manage cookies.

9. Our Legitimate Interests

Where we rely on legitimate interests as the legal basis for using cookies, our legitimate interests include:

• Improving our website's performance and user experience

• Understanding how our AI training and consultancy content performs

• Developing better resources for communications professionals

• Measuring the effectiveness of our People+AI transformation approach

10. Data Retention

Cookie data is retained for the periods specified in the table above. We regularly review and delete unnecessary cookie data in line with our data retention policy.

11. Changes and Amendments

We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes.

We may update this Cookie Policy from time to time to reflect changes in:

• The cookies we use

• Legal requirements

• Our business practices

12. Contact Us

If you have questions about our use of cookies or this Cookie Policy:

Frank Dias, Founder & CEO, Ai x Comms Lab
Website: www.aixcommslab.com

Contact us via our privacy policy form

For general guidance on cookies and your rights, visit the Information Commissioner's Office at www.ico.org.uk

Remember: You can change your cookie preferences at any time through our Cookie Settings or by contacting us directly. Your preferences will be remembered for future visits.